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A few months ago a Septa conductor allowed me to enter the train before him. I said “Thank you.” He said “Don’t thank me – you’re profit; I’m overhead.” I thought that was so funny that I put it in my iPhone’s Notes.

A few weeks after that, I overheard him talking about how he dealt with a difficult rider who has since filed a complaint against him.

Days after hearing how he hopes the complaint will blow over, a new conductor took over his route. I haven’t seen the other guy since.

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